If BigContacts isn’t displaying correctly—like if things look broken, slow to load, or unresponsive—it could be due to corrupted browser settings or cached data.
Resetting your browser brings everything back to its original default state. It removes leftover data, bad extensions, and old settings that may be interfering with how BigContacts loads.
This step often solves issues that clearing the cache or disabling extensions didn’t fix.
Don’t worry—it won’t delete your bookmarks or saved passwords (most browsers will ask before resetting anything important).
Here are the official support articles for each browser we support:
Google Chrome
Reset Chrome to default settings
Mozilla Firefox
Reset Firefox
Safari
How to reset Safari settings
Internet Explorer
Reset Internet Explorer settings
If the issue continues after a reset, contact us at support@bigcontacts.com. Include your browser name and version—we’re happy to help.