How to Change User Password

As an administrator in your BIGContacts account, you can change or reset passwords for all users. Updating passwords over time enhances security and provides administrators with better control over user access.

Key Advantages of Changing User Passwords

• Enhanced Security: Regularly updating user passwords helps protect your organization’s data and maintain account security.
• User Support: Administrators can quickly assist users in regaining access to their accounts in case of a forgotten password or security breach.
• Account Control: Allows administrators to maintain control over user access and make quick adjustments when necessary.

To Change the User Password

Step 1: Go to the Users section

From the left-side panel of your BIGContacts account, click Admin → Users → Users.

Method 1: Change Password Directly

Step 2: Select Change Password

Locate the user whose password you want to update.
Click the Action (⋮) button next to the user and select Change Password.

Step 3: Enter the new password

On the Change password page:

• Enter the new password

• Re-enter it to confirm

• Click Change Password

Method 2: Change Password via Edit Option

Step 2 (Alternate): Open the Edit screen

From the Users list, click the Action (⋮) button next to the user and select Edit.

Step 3: Enter the new password

On the Update User page:

• Enter the password in the New Password field

• Click Save Changes

You have now successfully changed the user password. 

That's all about changing the user password. If you encounter any issues or have any questions, feel free to contact our support team.