Syncing Google Calendar Events with BigContacts

How to sync meetings from Google Calendar into BigContacts

If you use Google Calendar to schedule meetings and BigContacts to manage contact records, syncing both helps avoid missing details or entering the same information twice.

This guide explains how to add or update events in Google Calendar to sync properly into BigContacts, and what to do if the connection stops working due to Google’s sync limits.

When you add a new meeting in Google Calendar

You might be used to quickly clicking a time slot and typing an event title, but there are a couple of important things to do differently to sync successfully with BigContacts.

How to create sync-ready meetings:

1. In Google Calendar, create a new event and click Edit event to open full details.

2. Fill in the event title, location, date/time, and description.

3. Under Guests, make sure to:

• Add your contact (the person you're meeting)
• Add yourself
• Add any relevant team members

Google’s sync can only “see” events where you are an attendee. If you don’t invite yourself, the event won’t come into your calendar — and BigContacts won’t pull it in either.

Editing or canceling a meeting from Google Calendar

Need to change the time or cancel an event? You can do it directly in Google Calendar — no special steps required.

• Any edits or cancellations will sync to BigContacts automatically within 5–10 seconds.

• Attendees will be updated based on Google’s standard calendar notifications.

Just be sure not to remove yourself from the guest list, or the event won’t stay connected to your CRM view.

If sync is breaking or disconnecting

You might notice Google Sync stops working if you:

• Have a large number of upcoming meetings

• Try syncing a calendar with many past/future entries

• Reconnect the sync but see it disconnect again

This issue is caused by Google’s API limits, which restrict the number of calendar events that can be processed during a sync. Based on our testing:

• Syncing works reliably when there are fewer than 50 meetings involved.

• If more than 50 meetings are present, Google may disconnect the sync or stop processing updates without showing an error.

How to troubleshoot this:

• Try reducing the number of meetings in your Google Calendar (archive or remove older ones)

• Reconnect Google Calendar Sync in BigContacts

• Wait a few minutes and then recheck your CRM calendar

If you still don’t see the expected meetings, contact support. We can verify what’s syncing and help avoid repeated disconnects.

Pro tip: Start meetings in Google if that's your workflow

If your workflow starts in Gmail or Google Workspace, it makes sense to keep scheduling there — just make sure you're following the small steps above to keep everything visible in BigContacts, too.

Need help?

We know calendar sync issues can be frustrating. If you’re unsure whether something’s syncing properly or you think the connection is stuck, email us at support@bigcontacts.com. We’re happy to check the logs and guide you.