How to Cancel your Account

We understand that business needs change, and if you’ve decided to cancel your BIGContacts subscription, we’ve made the process simple and transparent.

Steps to Cancel Your Account

1. Go to the "Admin" Tab

   • Log in to your BIGContacts account and navigate to the Admin section from the left sidebar.

2. Select "Update/Upgrade Subscription"

   • Under "Manage My Account," click on Update/Upgrade Subscription to access your account settings.

3. Find the Cancellation Option

   • Scroll down to the bottom of the page until you see "Need to Cancel Your Account?"
   • Click the "Click Here" link to proceed with cancellation.

4. Confirm Cancellation

   • A confirmation screen asks, "Are you sure you want to cancel your account?"
   • If you wish to proceed, select "Cancel Account."

What Happens When You Cancel?

• Permanent Data Deletion: Once canceled, all your contacts, emails, and sales data will be permanently deleted and cannot be recovered.
• Final Charges: You will still be responsible for any outstanding charges incurred before cancellation.
• Immediate Account Closure: Access to your account will be revoked once the cancellation is complete.

Before You Go... Is BIGContacts Still the Right Fit?

We'd love to hear from you if you’re leaving due to missing features, billing concerns, or usability issues. Many users find that a quick tweak—whether customizing workflows, upgrading to a more suitable plan, or exploring automation tools—can resolve their concerns and maximize the value of BIGContacts.

If there’s anything we can do to help, our team is here to support you. You can always discuss your needs before making a final decision.

Review our Terms of Service or contact support for more details.